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Charmed Tips Privacy Policy Effective 1st Aug 2023
At Charmed Tips, we respect your personal data security and privacy and are committed to protecting you through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at https://charmedtips.com/ or the Product we provide you.
What personal information do we collect from the people that visit?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card, debit card information, or other details to help you with your experience.
This information may include your name, residential and/or business address, shipping address, billing address, Telephone number(s), email address, and other information you choose to provide. We also collect information about your Business if you own one, such as name, location, and product services.
When do we collect information?
Setting up your account and/or making online purchases, you will be asked to provide the required information to complete the transaction; when you enter our contests or other promotions, you may be asked for information necessary to supply you with the prize; when you post comments or other content on our site (e.g., Product reviews,), anything you post will be available to us as well as visitors to our site; when you post information about us on social networking sites, we may collect such information; when you contact our customer service representatives, we collect additional information you choose to provide our representatives. This is done to provide you with the best possible customer service experience.
Automatically Collected Information: We may automatically collect information about you. This information includes and is not limited to, browser information, operating system information, device IP, device information, IP address and the
date, time, length of stay, geo-location, IP address, referring website, specific pages accessed, and other actions you take on our site. This is all anonymous data that is collected with the sole purpose to improve our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
What If I Leave A Review?
If you leave a review on our products, the only public data that you are sharing is your username and the date it was published. We do not have public profiles on our website for users to access. This action is then recorded to your account so we can reward you with points towards future transactions. The comments will remain on the website until you ask us to remove them. We may retain a copy of your comment to improve customer service procedures and future research and development of our products. No further data is collected.
What about any media we upload?
We may at times request that you upload and submit media or images to our website to participate in contests or promotions. By submitting an entry in this form, entries become the property of Charmed Tips and will not be returned.
What if I submit a contact form?
Within our site, we have one form that is Contact Us – This form has various uses which are contacting us with any questions, comments or concerns to be brought to your attention. On this form, we collect your name, email, telephone, and country to help best serve you and respond to you. The data collected in the general contact us form will not add you to any lists, but may be used to train future customer service agents, or added to frequently asked questions. Please note that by submitting the Contact form you are voluntarily allowing us to add you to a list of names that may be contacted in the future in regards to any educational events that we will be holding. Even if you opt out of our other lists you may still remain on this list unless you opt out. You will not be added to any additional lists. This data may be kept in our account management database to help provide the best customer experience possible.
Cookies
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies, some features will be disabled that make your site experience more efficient and some of our services will not function properly. However, you can still place orders.
Analytics
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so-called “analytics” programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising initiative opt-out page or permanently using the Google Analytics Opt Out Browser add-on.
Processing Payments
The only time we share your data is to process any credit/debit card payments. The credit/debit card payments are processed through a third party.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where do we send your data
Visitor contact forms may be checked through an automated spam detection service. We also check any and all account creations for spam detection as well to protect the users of the site. We do not sell, trade, or otherwise transfer to outside
parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
We collect your email address in order to:
• Send information, and respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
If at any time you would like to unsubscribe from receiving future emails, you can Follow the instructions at the bottom of each email or you can use this link (insert link) and we will promptly remove you from ALL correspondence.
How we protect your data
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such
systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
We will respond to your inquiries as soon as reasonably possible.
Note: This Privacy Policy applies solely to the information collected by us through our website and does not cover any third-party websites products or services linked to or mentioned on our website. We encourage you to review the privacy policies of those third parties before providing any personal information.
